Qistar Privacy Policy
Effective Date: 01/04/2024
Last Updated: 24/08/2024
1. Introduction
Welcome to Qistar ("we", "our", "us"). We are committed to safeguarding your privacy and ensuring your personal information is managed responsibly. This Privacy Policy details our practices for collecting, using, and disclosing your information when you use our platform, which integrates WhatsApp messaging services and Customer Relationship Management (CRM) tools.
2. Information We Collect
We may collect and process the following types of information:
- Personal Information: Such as names, email addresses, phone numbers, and other contact details provided by you or your users.
- Communication Data: Including messages sent and received via WhatsApp, message content, timestamps, and metadata.
- CRM Data: Customer interaction data, including notes, contact history, and any other information you input into our CRM platform.
- Usage Data: Information on how you use our platform, such as IP addresses, browser types, and usage patterns.
3. How We Use Your Information
We utilize the information we collect to:
- Provide and maintain our services, including facilitating message delivery via WhatsApp.
- Enhance and improve our platform based on user feedback and usage patterns.
- Communicate updates, promotions, and other relevant information to you.
- Comply with legal obligations and prevent fraudulent activities.
4. Sharing Your Information
We may share your information with:
- Third-Party Service Providers: Including WhatsApp, to facilitate the delivery of messaging services.
- Business Partners: Who assist us in operating our platform or conducting our business.
- Legal Authorities: As required by law or to protect our legal rights.
5. Data Security
We implement appropriate measures to protect your information from unauthorized access, use, or disclosure. However, please note that no method of internet transmission is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the right to:
- Access and obtain a copy of your personal data.
- Request the correction or deletion of your data.
- Withdraw consent to our use of your data at any time.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the revised Privacy Policy on this page and updating the "Last Updated" date at the top.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: info@qistar.sa